Shipping Policy

Shipping Fee

Free shipping on any order over $200. 

During the checkout process, you will see 2 shipping methods, including the cost and estimated delivery date of each option. These rates are based on the shipping address and the weight of the items in your cart. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



Shipping Address

A complete and correct delivery address is essential. Please kindly note that we can’t ship to PO boxes. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Vantrue as undeliverable. When the carrier returns an undeliverable package to Vantrue, please contact Vantrue to make arrangements for reshipment.