I bought a new N4 and a Vantrue 256 SD card. I updated the camera as per instructions. The camera appeared to be operating properly. When I tried to confirm the update, as soon as I pressed the set up button, the camera turned off. It will not come back on. What do I do?
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I had the same problem after installing and using for two and a half weeks I tried a different power sources and the steps with the reset mentioned above still don't work it will come on for a couple of seconds and then cut back off very disappointed would hate to switch to another brand
I received my Vantrue today. I got as far as powering it up and setting the time and date before it turned off and now won't power up again. I've attempted the suggestion marked here as well as all different power sources. Are there any further suggestions or do I just have a faulty product?
Hi Frank, please take out the SD card, hit the reset button and long press the power button 3-5 times (without power cable plug in) to have a try. If these does not help, please contact us at support@vantrue.net, we will provide a solution soon. Thanks for your cooperation.