I have 2 Vantrue N2S 4K cameras. One of them will not allow me to enter the menu when it is recording. Only way I can get back to the menu to make changes is when I power off the camera and take out the microSD card. On my other camera, it has no problem to let me access to menu while it's recording to make camera system changes or "access the format card" option. The only difference between my 2 cameras is 1 of them is set to record FRONT + REAR, this is the one that is not allowing me to access the camera menu when the camera is recording and I have remove the microSD first. The camera having this problem is running firmware version VTN2S1E.V6.6 Please help or let me know if I have a defective camera?
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Have you press the OK button to stop recording first then press the M button to enter into the Menu settings?