Dear, my Problem is the since windows 10 my dashcam if connected to my PC will not be shown by the USB connection. Windows 10 does not support Vantrue cam over USB. What is to do?
Dears, i used another cable to connect my Vantrue to PC. That was the problem. As I asked my daugther where my original cable is she give it back and with the original cable my dashcam connects with pc as usual. Some cable won`t support data exchange, this was my problem.
Hello petermuth, may I know whether if you use the supplied usb data cable connect the dash cam to the PC directly? If yes, could you please try another usb port on the PC? You can also contact us at support@vantrue.net for further assistance. Thank you.
I write my Complaint again: My problem is if the dash cam is connected to the pc with USB- cable, the pc didn’t show the dash cam. An this happend after I have upgraded to windows 10. What could I do?
Dears, i used another cable to connect my Vantrue to PC. That was the problem. As I asked my daugther where my original cable is she give it back and with the original cable my dashcam connects with pc as usual. Some cable won`t support data exchange, this was my problem.
Thank you and best regards Peter
Hello petermuth, may I know whether if you use the supplied usb data cable connect the dash cam to the PC directly? If yes, could you please try another usb port on the PC? You can also contact us at support@vantrue.net for further assistance. Thank you.
I write my Complaint again: My problem is if the dash cam is connected to the pc with USB- cable, the pc didn’t show the dash cam. An this happend after I have upgraded to windows 10. What could I do?